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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George M.

December 16, 2025

5  out of  5
rating by George M.
"I contacted Zack Jordan's office to get a home insurance estimate. Auguste worked with me to not only provide a home insurance estimate but an auto estimate, too. Both were better than our existing insurer, and less expensive, and Auguste is great to work with. My family was with State Farm for home and auto for several years prior to hurricane Katrina, and when we relocated State Farm declined to write new policies for our new location, but we were happy with them until then. We made the decision to return to State Farm. Zack and Auguste made it easy to do so."
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Billie Ann Springer

December 12, 2025

5  out of  5
rating by Billie Ann Springer
"Auguste was great! I sent her multiple properties to quote and vehicles and she got back with me quick and is saving me $1600 a year!!! Highly recommend"
We responded:
"Thank you so much for trusting me with your properties and vehicles, Billie Ann! I am really glad we could save you that $1,600 a year. I appreciate you giving me the chance to earn your business and I'am always here if you need anything! -Auguste Jordan"
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Culley Fullen

December 10, 2025

5  out of  5
rating by Culley Fullen
"Zack and Auguste Jordan were very helpful as we were shopping around for more affordable home and auto insurance. They explained the packages thoroughly and were quick to respond."
We responded:
"Thank you, Culley! we're so glad that we could help you find a more affordable home and auto option. We apprecaite you giving us the opportunity! "
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Makenya Thomas

December 1, 2025

5  out of  5
rating by Makenya Thomas
"I got referred to Zack Jordan State Farm by a co worker and I got to sit down with the Zack Jordan himself and he went over all my covers just was so informative and helpful the whole way I couldn’t ask for a better service and everyone the whole staff were just amazing and nice and so friendly."
We responded:
"Makenya, thank you for taking time to leave me a google review and sitting down with me to go over the best options for your insurance needs. We strive for great service! Thanks for stopping by!"
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Austin Lignieres

November 28, 2025

5  out of  5
rating by Austin Lignieres
"Great service! Made it super easy to start a policy"
We responded:
"Austin, I am glad I was able to connect with you and make the process as simple as possible. Thank you for trusting me and for the google review! -Auguste Jordan"
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Theresa Odom

November 4, 2025

5  out of  5
rating by Theresa Odom
"Jon was great he helped me find the right insurance for me at a price that I could afford."
We responded:
"Thank you Theresa! Jon is very knowledgeable and is great at his job. Thanks for the review! "
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Matt Shepherd

October 17, 2025

5  out of  5
rating by Matt Shepherd
"Ray was able to help me save money on my auto insurance. He was very helpful and was able to answer any questions I had. I highly recommend him!!"
We responded:
"Matt thanks for taking the time to leave us a review. Ray is great at what he does, and we are very thankful to have him. Glad he was able to help, Let us know if you need anything in the future."
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Colby Collier

October 16, 2025

5  out of  5
rating by Colby Collier
"Ray Freeman at State Farm was very professional, quick and helped me tremendously. If you need anything Ray is your guy."
We responded:
"Thanks for the review, Colby! He is great at what he does and we are glad that he is on our team! "
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Jackie Shelt

September 30, 2025

5  out of  5
rating by Jackie Shelt
"Zack was a great help with my homeowners insurance."
We responded:
"Ms. Jackie, thanks for taking the time to leave me a review. I hope I didn't overwhelm you with all my ideas. I think that Drive, Safe, and Save would be really helpful and save you money. Heck your last accident was over 20 years ago. You have got to be a great driver just based on that fact alone. Again, thanks for coming by I hope it was helpful. - Zack "
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115duffray

September 30, 2025

5  out of  5
rating by 115duffray
"Zack has done a great job with handling all our person and business policies. Very informative and helpful."
We responded:
"Duff, man do I appreciate you taking the time to of your day to leave me a review. I hope you know I value you and Masons business. Thanks again for leaving me a review- Zack "
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karena bracey

September 15, 2025

5  out of  5
rating by karena bracey
"Great agent, I am not a customer at that particular location however he still welcomed me and assisted me with my issue and resolved it for me expeditiously. I highly recommend his services! 5 stars!"
We responded:
"Thank you, Karena for your kind google review. I am glad that I was able to help you. It was nice to meet you! "
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Sara Perkins

September 4, 2025

5  out of  5
rating by Sara Perkins
"I reached out to Auguste and within an hour of getting her my information she saved me almost $100 a month on my car and renters insurance. The process was so easy, I could not believe it. She was amazing to work with. I had gotten other quotes online that were equal or only a few dollars less than my current policy. I have the same coverage, added renters and now I’m saving a weeks worth of groceries a month. If I could give them 20 stars I would."
We responded:
"Sara! Thank you so much for sharing this! I am so glad I was able to save you money all while making the process simple. It was a pleasure helping with your auto and renters insurance, and I am always here whenever you need anything! Like a good neighbor :)"
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Angela Jackson

August 29, 2025

5  out of  5
rating by Angela Jackson
"Saved me a ton of money by switching back to State Farm"
We responded:
"Thank you for your review, Ms Angela! I am so glad that I was able to get you back insured with State Farm and gave you better coverages all while keeping the premium low! We are so happy to have you back!! thanks for trutsing me! - Auguste Jordan "
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patrick hood

August 23, 2025

5  out of  5
rating by patrick hood
"Knowledgeable and professional…they take the time to list to educate the customer and advise the customer with coverages that will benefit their family"
We responded:
"Thank you for your kind words, Patrick! "
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David Paige

August 22, 2025

5  out of  5
rating by David Paige
"Spoke with Conner and he did a great job at explaining my benefits and also saved me about 100 a month on my premium."
We responded:
"David, we are glad Connor could help! Thank you for the giigle review!"
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Jeremy Brown

August 21, 2025

5  out of  5
rating by Jeremy Brown
"Walked in late in the day and they were more than willing to help. Jumped right into assisting me with my insurance. Would recommend."
We responded:
"We strive for excellent customer service! Thanks for the google review! "
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Romello Skuggs

August 11, 2025

5  out of  5
rating by Romello Skuggs
"Mr. Jon Chesteen provided excellent customer service, knowledge, and got my automobile insured. Thanks again!"
We responded:
"Thank you for your review! "
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Jackson Mize

July 29, 2025

5  out of  5
rating by Jackson Mize
"Great office always willing to help and pick up the phone."
We responded:
"Pick the phone up more, Mize!"
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Jalicia Oliver

July 17, 2025

5  out of  5
rating by Jalicia Oliver
"My experience was great and August has been a GREAT HELP on getting me my auto insurance"
We responded:
"Aww thank you so much! I enjoyed working with you! Thank you for trusting me with your insurance!! :) - Auguste Jordan"
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Jeff D. Smith

June 24, 2025

5  out of  5
rating by Jeff D. Smith
"Jackson Mize has been our State Farm agent for over a year now… This young man has been nothing but professional and he has taken care to answer all of our insurance questions and always gets back to us promptly. He’s a young and upcoming agent and feel sure he will do great job as he has provided such good service to us…I highly recommend Jackson and know you will be happy with his services."
We responded:
"Gamp, thank you for this review! All of that money that I saved you is so you can buy me more Christmas presents. FYI - I want the new Sitka Waders! See you soon! Love, Jackson"
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EQUANYA ALLEN

June 20, 2025

5  out of  5
rating by EQUANYA ALLEN
"CALANDRA JONES IS GOD SENT!!!!! When I tell you this young lady is hard working, she definitely is. Calandra really loves what she does at State Farm and it shows!!! She helped me at a very difficult and trying time in my life. She went UP AND BEYOND, to make sure my issues were taken care. If you're looking for an agent that's gonna do whatever it takes to make sure you and your needs are taken care of, well CALANDRA JONES, at STATEFARM is your agent!!!! Hands down!!!!!!🥰🥰🥰🥰💯💯💯💯"
We responded:
"Thank you for the kind review, Equanya!!!!!!!!! "
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Ginger Warren

June 16, 2025

5  out of  5
rating by Ginger Warren
"Zack Jordan is top notch! He went above and beyond to make sure we had the coverage we needed at the best possible price. Thank you Zack!"
We responded:
"Mrs. Ginger I believe you are top notch and thank you for the recent call. Hopefully the adjustments we made will get you the most "bang for your buck". More often than not customers dont reach out to see if we can help them even when it comes to price. I appreciate you taking the time out of your day to leave us a review. -Zack Jordan "
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Wendy Phillips Sullivan

June 5, 2025

5  out of  5
rating by Wendy Phillips Sullivan
"Jon Reuben went over and beyond to see to our needs. He took it upon himself to reach out to me a year after I was looking for quotes for ins to let me know their rates had a decrease in prices. He gave me even better coverage than I had at an even lower price than my current ins co. I was able to get more coverage and add a motorcycle. He still checks in to see if he can help further. I would and will recommend him and other agents in his office to everyone I know. State Farm is the best!! State Farm for life!!"
We responded:
"Thank you for your kind words, Wendy! Jon Reuben is great at protecting our customers and following up to ensure a smoothe process! Thank you for trustung State Farm with your insurance needs! Jon Reuben is the rue defintition of "Like A Good Neighbor"."
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Daniel Oughton

June 4, 2025

5  out of  5
rating by Daniel Oughton
"Connor Oughton is motivated, kind, and will help you get the best possible policy!"
We responded:
"Connor is great and we are lucky to have him! Thank you for the kind review!"
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Tina McKissack

June 3, 2025

5  out of  5
rating by Tina McKissack
"Calandra Jones goes above and beyond for customers. Doesn’t matter how busy she is.. she always gives her best to each customer. I wished more people had the patience, sincerity and work ethic Calandra has shown consistently over the years that I have been a State Farm Customer."
We responded:
"Thank you for the kind review! We strive to be the best for our customers!! Thank you for being a valued State Farm customer."